A Key Performance Indicator (KPI) is one of your most important quantifiable measures of progress toward your intended outcome. We link KPIs to the achievement of business, portfolio, program, or project objectives.
Therefore, KPIs help to focus your work on delivering the strategic or operational improvements you need. Peter Drucker’s famous quote reminds us that:
‘What gets measured gets managed.’
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Performance indicators provide us with targets to work towards. As a result, they can be a powerful way to focus and energize our teams.
They can be either statements of what we want, or they can stand in for the outcomes we actually want but cannot measure easily. These are Proxy Indicators.
So, here are the questions you need to ask, to define your KPIs
Some companies (Tesla is a notable example) take KPIs to the limit. Therefore, they have a single ‘one metric that matters’.
Carefully curated video recommendations, that answer the question, ‘What is/are…
I asked Project Managers in a couple of forums what material things you need to have, to do your job as a Project Manager. They responded magnificently. I compiled their answers into a Kit list. I added my own.
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Dr Mike Clayton is one of the most successful and in-demand project management trainers in the UK. He is author of 14 best-selling books, including four about project management. He is also a prolific blogger and contributor to ProjectManager.com and Project, the journal of the Association for Project Management. Between 1990 and 2002, Mike was a successful project manager, leading large project teams and delivering complex projects. In 2016, Mike launched OnlinePMCourses.
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