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Category Archives for Stakeholder Engagement

Good Customer Service: How to Keep Your Client and Stakeholders Happy

Good Customer Service: How to Keep Your Client and Stakeholders Happy

How you a Project Manager keep your client and stakeholders happy by applying some of the principles of good customer service.

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Dawn Mahan’s Best Project Management Advice: Cheerleaders, Finicky Fans, & Saboteurs in Projectland

Dawn Mahan’s Best Project Management Advice: Cheerleaders, Finicky Fans, & Saboteurs in Projectland

Dawn Mahan uses the concept of Projectland to help us understand our roles as Project Leaders. She shares her best Project Management advice.

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Powerful Negotiation Skills: Your Guide to How You Can Win

Powerful Negotiation Skills: Your Guide to How You Can Win

A large part of Project Management is negotiation. It’s a skill you’ll need to use constantly if you want to be successful.

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Stakeholder Performance Domain: Simplicity and Power You Need to Know

Stakeholder Performance Domain: Simplicity and Power You Need to Know

PMBOK 7 introduced 8 Project Performance Domains. I am going to describe and evaluate the first of these, the Stakeholder Performance Domain.

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Build Shared Understanding: A Firm Basis for Sustained Project Excellence

Build a Shared Understanding: A Firm Basis for Sustained Project Excellence

Project excellence requires your whole project community to have a common understanding. So, what can you do to build shared understanding?

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My Top 6 Stakeholder Analysis Tools | Video

My Top 6 Stakeholder Analysis Tools | Video

I wrote an article with 20 Stakeholder Analysis techniques, but here, I want to share with you my favorite 6 Stakeholder Analysis Tools.

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Stakeholder Engagement: How to Make it Work Effectively in Hybrid Work Environments

Stakeholder Engagement: How to Make it Work Effectively in Hybrid Work Evironments

We need to be working in Hybrid Work Environments. Of the challenges this poses for us, Stakeholder Engagement is up there among the biggest.

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Dealing with Difficult Stakeholders – Conversation with Andy Kaufman | Video

Dealing with Difficult Stakeholders - Conversation with Andy Kaufman | Video

Project Managers often fear dealing with difficult stakeholders. I discuss approaches with People and Projects Podcast host, Andy Kaufman.

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Managing Difficult Conversations: Your Guide to How to Get them Right

Managing Difficult Conversations: Your Guide to How to Get them Right

From time to time, every Project Manager finds themselves managing difficult conversations. We’d rather not. So, how can you get them right?

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Astonish Your Stakeholders… with a Stakeholder Listening Plan | Video

Astonish Your Stakeholders... with a Stakeholder Listening Plan

You know about a Stakeholder Communication Plan. But it can easily miss out something vital… Why not create a Stakeholder Listening Plan?

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