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Category Archives for Stakeholder Engagement

High Profile Projects: How to Lead a Project with a Massive Public Profile

High Profile Projects - How to Lead a Project with a Massive Public Profile

High profile projects carry more risk than those that get less attention. It is not that things are more likely to go wrong. But it’s the profile and attention that can amplify the consequences of mistakes. And high profile projects tend also to be the subject of more speculation, gossip, and rumor. So, it isn’t […]

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How to Handle Stakeholder Objections

How to Handle Stakeholder Objections

Handling stakeholder objections is an unavoidable part of life as a Project Manager. It ought to be one of my Project Management Rules. Resistance is Inevitable. Because, the reality is that, if you ever want to innovate, create, or change something, there is one thing you need to be ready for: resistance. Resistance is a […]

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Good Customer Service: How to Keep Your Client and Stakeholders Happy

Good Customer Service - How to Keep you Client and Stakeholders Happy

Project Managers can learn from all sorts of places. And, since your job is partly to serve your clients and stakeholders, one valuable source of ideas for you is customer service. In this article we will look at how you can keep your client and stakeholders happy by applying some of the principles of good […]

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Managing Difficult Conversations: A Guide for Project Managers

Managing Difficult Conversations | A Guide for Project Managers

From time to time, every Project Manager will find themselves managing difficult conversations. Because it is an important part of our role. But it’s one we’d rather not have. Then, of course, at the end of a hard day or week at work, you leave work. And again, you will have to face these types of […]

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How do People Respond to Change? What Project Managers Need to Know

Projects create change for the people in the organization where we are working. And the success of your projects will often depend on how well you manage that change process. But dealing with emotions and arguments is uncomfortable. So, too many project managers shy away from it. They either leave it to a ‘change manager’, […]

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Communication Skills for Project Managers | The Best Books

Communication Skills for Project Managers - The Best Books

A large part of your job as a Project Manager is communication; arguably the largest part. So, only focusing on technical skills will not serve you. It’s essential that you develop excellent communication skills. Luckily, there are many great books to help you. Increasingly, this is the area my training business is focussed on. My […]

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This Set of Stakeholder Engagement Strategies will Power You up

Stakeholder Engagement Strategies

Stakeholder engagement and management is one of the essential Project Management disciplines. But it is often taught in a simplistic manner. The standard ‘four-box’ approach to deriving stakeholder engagement strategies can easily leave newer project managers believing there are just four basic strategies they can use. But this is far from the truth. In fact, […]

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How to Plan Your Stakeholder Engagement Campaign

As a Project manager, you need to be prepared to learn from many different places. And, from the world of marketing, you can learn a lot about how to plan your stakeholder engagement campaign. You are a project manager. You care about getting things right. So you plan meticulously, identify threats and take steps to […]

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Guide to Negotiation: Don’t Lose when You Can Win

Guide to Negotiation

A large part of Project Management is negotiation. The need to negotiate is not negotiable. Whether you are negotiating for resources, settling scope, or trying to agree a compromise with a stakeholder, it’s a skill you’ll need, if you want to be successful. But the prominence and practices of negotiation vary widely from culture to culture. […]

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Podcast: Politics and Stakeholders

Politics and Stakeholders | Podcast Interview

Two of the things that put off many project managers are Politics and Stakeholders. Yet they are intertwined and a necessary part of project management. You cannot escape either so you may as well embrace them. In this podcast, Andy Kaufman of the People and Projects Podcast, interviewed me about Politics and Stakeholders – an interest […]

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