Category Archives for Stakeholder Engagement

Challenging Communication Tips for Better Project Communication | Video

Challenging Communication Tips for Better Project Communication | Video

Project Management is 80 percent communication. What we fear is the challenging communication that comes with pressure, emotions, bad news, and high stakes.

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Stakeholder Engagement Tips: 5 Tips For Project Managers | Video

5 Stakeholder Engagement Tips

Stakeholders – and good stakeholder engagement – are the key to a successful project. So, in this video, we have 5 stakeholder engagement tips for you.

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What is Voice of the Customer (VOC)? | Video

What is the Voice of the Customer (VOC)?

How do you know what your users, customers, and stakeholders want? You need to listen to their voices. So, what is the Voice of the Customer?

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12 Simple Tips that will Give You Amazing Professional Presence

12 Simple Tips that will Give You Amazing Professional Presence

Do people notice you when you’re in the room? Do you get the attention you need – and for the right reasons? This is the phenomenon of presence.

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High Profile Projects: How to Lead a Project with a Massive Public Profile

High Profile Projects - How to Lead a Project with a Massive Public Profile

High profile projects carry more risk than those that get less attention. It is not that things are more likely to go wrong. But it’s the profile and attention that can amplify the consequences of mistakes. And high profile projects tend also to be the subject of more speculation, gossip, and rumor. So, it isn’t […]

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How to Handle Stakeholder Objections

How to Handle Stakeholder Objections

Handling stakeholder objections is an unavoidable part of life as a Project Manager. It ought to be one of my Project Management Rules. Resistance is Inevitable. Because, the reality is that, if you ever want to innovate, create, or change something, there is one thing you need to be ready for: resistance. Resistance is a […]

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Good Customer Service: How to Keep Your Client and Stakeholders Happy

Good Customer Service - How to Keep you Client and Stakeholders Happy

Project Managers can learn from all sorts of places. And, since your job is partly to serve your clients and stakeholders, one valuable source of ideas for you is customer service. In this article we will look at how you can keep your client and stakeholders happy by applying some of the principles of good […]

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Managing Difficult Conversations: A Guide for Project Managers

Managing Difficult Conversations | A Guide for Project Managers

From time to time, every Project Manager will find themselves managing difficult conversations. Because it is an important part of our role. But it’s one we’d rather not have. Then, of course, at the end of a hard day or week at work, you leave work. And again, you will have to face these types of […]

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How do People Respond to Change? What Project Managers Need to Know

Projects create change for the people in the organization where we are working. And the success of your projects will often depend on how well you manage that change process. But dealing with emotions and arguments is uncomfortable. So, too many project managers shy away from it. They either leave it to a ‘change manager’, […]

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Communication Skills for Project Managers | The Best Books

Communication Skills for Project Managers - The Best Books

A large part of your job as a Project Manager is communication; arguably the largest part. So, only focusing on technical skills will not serve you. It’s essential that you develop excellent communication skills. Luckily, there are many great books to help you. Increasingly, this is the area my training business is focussed on. My […]

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