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Category Archives for Project Communication Management

Good Customer Service: How to Keep Your Client and Stakeholders Happy

Good Customer Service: How to Keep Your Client and Stakeholders Happy

How you a Project Manager keep your client and stakeholders happy by applying some of the principles of good customer service.

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How to Communicate Big Ideas with Maximum Impact | Video

How to Communicate Big Ideas with Maximum Impact | Video

You have a big idea. It may be a result, conclusion, insight, or recommendation. How can you communicate big ideas with maximum impact?

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Lessons I’ve Learned about Productive Web Calls: Zoom, Teams, Webex, Blue Jeans…

Lessons I've Learned about Productive Web Calls | Video

Zoom, Teams, Webex, Blue Jeans… We’ve all had to adapt ourselves to more productive web calls. So, what lessons have I learned?

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Build Shared Understanding: A Firm Basis for Sustained Project Excellence

Build a Shared Understanding: A Firm Basis for Sustained Project Excellence

Project excellence requires your whole project community to have a common understanding. So, what can you do to build shared understanding?

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Good Meetings don’t Happen by Chance | Video

Good Meetings don't Happen by Chance | Video

Sometimes the life of a project manager seems one meeting after the next. So, creating a good project meeting should be important to you.

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Reporting Project Status – with Richard Junod, founder of PM Rockstar

Reporting Project Status - with Richard Junod, founder of PM Rockstar

I spoke with Project Management Rockstar founder, Richard Junod, about project status reports and reporting project status.

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Project Kick-off Meeting: How to Make Your Next One a Huge Success

Project Kick-off Meeting: How to Make Your Next One a Huge Success

A great way to set the tone and do work at the start of your Project is to host a Kick-off Meeting. It is easy to do… but hard to do well.

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Project Documentation: Do You Know the 7 Keys to Getting it Right?

Project Documentation: Do You Know the 7 Keys to Getting it Right?

No-one likes bureaucracy. But we do know that some record-keeping is necessary. So, make Project Documentation one of your top priorities.

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The Top 20 Stakeholder Analysis Techniques All PMs Should Know

The Top 20 Stakeholder Analysis Techniques All PMs Should Know

In Project Management, there is nothing more important than understanding your project’s stakeholders. And Stakeholder Analysis is is how we do it.

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How to Build a Great Project Communications Plan | Video

How to Build Communications Plan

If your project does not have a good enough Communications Plan, people won’t know as much as they want to know. And that can mean trouble.

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