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Category Archives for Project Communication Management

What is an Exception Report? And what’s an Exception? | Video

What is an Exception Report? And what's an Exception? | Video

An Exception report is issued when something exceptional happens (an Exception), and they document the incident and how it is to be handled.

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How to Do Stakeholder Engagement Management | Video

How to Do Stakeholder Engagement Management | Video

The process of stakeholder engagement needs to be managed. And that is Stakeholder Engagement Management. Let’s see how to do it.

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Conflict Management: Do You Know the Practical Steps to Make Things Better?

Conflict Management: Do You Know the Practical Steps to Make Things Better?

Relationships go wrong. Conflict management may not be a welcome part of a Project Manager’s role. But it is an important part.

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Good Customer Service: How to Keep Your Client and Stakeholders Happy

Good Customer Service: How to Keep Your Client and Stakeholders Happy

How you a Project Manager keep your client and stakeholders happy by applying some of the principles of good customer service.

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How to Communicate Big Ideas with Maximum Impact | Video

How to Communicate Big Ideas with Maximum Impact | Video

You have a big idea. It may be a result, conclusion, insight, or recommendation. How can you communicate big ideas with maximum impact?

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Lessons I’ve Learned about Productive Web Calls: Zoom, Teams, Webex, Blue Jeans…

Lessons I've Learned about Productive Web Calls | Video

Zoom, Teams, Webex, Blue Jeans… We’ve all had to adapt ourselves to more productive web calls. So, what lessons have I learned?

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Build Shared Understanding: A Firm Basis for Sustained Project Excellence

Build a Shared Understanding: A Firm Basis for Sustained Project Excellence

Project excellence requires your whole project community to have a common understanding. So, what can you do to build shared understanding?

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Good Meetings don’t Happen by Chance | Video

Good Meetings don't Happen by Chance | Video

Sometimes the life of a project manager seems one meeting after the next. So, creating a good project meeting should be important to you.

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Reporting Project Status – with Richard Junod, founder of PM Rockstar

Reporting Project Status - with Richard Junod, founder of PM Rockstar

I spoke with Project Management Rockstar founder, Richard Junod, about project status reports and reporting project status.

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