Projects create change for the people in the organization where we are working. And the success of your projects will often depend on how well you manage that change process.
But dealing with emotions and arguments is uncomfortable. So, too many project managers shy away from it. They either leave it to a ‘change manager’, or worse: they ignore it.
That is a big mistake. So, in this feature article, we’re offering a primer in Change Management. We’ll tell you what it is, how people respond to change, and the main pointers you’ll need to manage change effectively.