The Drama Triangle was developed by Stephen Karpman. It helps us understand the dynamics of dysfunctional sequences of miscommunication.
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As a Project Manager, you will be having a lot of conversations – with team members, stakeholders, and your bosses. Some will be hard and some easy. And you’ll need to understand the dynamics of those that don’t go as smoothly as you’d like. A powerful resource for this is Transactional Analysis, or TA. It’s