Quality Assurance (QA) is pivotal for ensuring that project deliverables meet predefined standards and stakeholder expectations.

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Project Managers can see Quality Management as an extra; not a core competence. Yet it needs equal priority with Schedule & Cost Management.

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Project Quality Management seems like an unloved part of project management. But, you must not avoid active Quality Management.

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You know that you need to understand quality. And, of course, you need to deliver it. But that hardly makes it a source of excitement.

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