OnlinePMCourses

Conflict is an inevitable part of project life.

And it's not always bad.

But, often, it is. 
It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors.

And fixing it is down to you...

Dealing with Conflict
in Projects

A Practical Introduction to
Conflict Management for Project Managers

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Mike Clayton's Training Clients

'Mike has successfully led and delivered many complex programmes – exceeding client expectations and building high performing teams wherever he goes. His continuing energy and enthusiasm to develop and learn, and to share his exciting ideas and insights so freely is a continual inspiration.'

- Rex Mackrill -

Videos

22 high quality videos. See Mike speak with you, as if at his live seminars. 

Journal

You get to learn and do at the same time, with our Conflict Log. This is a tool to help you track and learn from experience.

Support

Continuous one-to-one support from an expert, allows you to ask questions and get feedback on your experiences.

All the Tools You Need, to Deal with Project Conflict

Here are the main topics you'll cover:

  • The sources of conflict
  • How to listen
  • The effect of personalities on conflict 
  • The ways people resist imposed ideas
  • The signs and stages of conflict escalation
  • The steps for de-escalating conflict
  • Strategies for resolving conflict
  • Five ways to handle conflict
  • How to recover a broken (workplace) relationship

Ongoing Project: Your Conflict Log

During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions.

Dealing with Conflict in Projects

We have you covered

However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success.

So, you see, we have you covered. This course will give you the tools to:

  • Prevent conflict
  • Reduce and reverse its escalation
  • Handle full blown conflict
  • and... recover from the effects of a conflict-induced relationship breakdown.

But best of all...

You get personal support from your trainer, Dr Mike Clayton.

Each module has a comments box where you can ask the questions you need answered. 

Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.

Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.

  • Don't understand the content? Ask Mike.
  • You think something may be missing? Ask Mike.
  • Not sure how to apply the content to your situation? Ask Mike.
  • Want some tips and guidance for your project? Ask Mike
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'You have have skilfully used analogies and mental pictures together with clear illustrations to explain tough managements concepts. I should congratulate you for the great effort you put to produce the quality course which I think is second to none.'

- Dr Sharief Ibrahim -

So, why should you invest in Dealing with Conflict in Projects?

Because you will...

  • Be able to prevent conflict
  • Reduce and reverse its escalation
  • Handle full blown conflict
  • and... recover from the effects of a conflict-induced relationship breakdown.

So, the question is, why wouldn't you invest in this program?

What's my investment?

Dealing with Conflict in Projects
will help you handle one of the most stressful and challenging parts of your role.

How much is that worth?

  • 22 videos
  • Est. 3 PMI PDUs / hours of PM Education
  • 1.5 hours of video content
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    Course workbook
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    Conflict Log
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    Articles
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    Guidance and support from tutor

Only $47

VAT will be added if you are in the EU or UK

or monthly subscription $17 pcm

VAT will be added if you are in the EU or UK

Corporate pricing is also available, on request.

'The unique thing about the training from OnlinePMCourses is that you can interact with your trainer. This isn’t a study-in-isolation type programme, although of course you can do that if it suits your learning style. Mike is committed to giving you the support you need to make the course a success, so he has included a comments section in every module of the course. Ask your question and he’ll get back to you.'

- Elizabeth Harrin -

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