And it's not always bad.
But, often, it is.
It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors.
And fixing it is down to you...
Enter your text here...
- Rex Mackrill -
22 high quality videos. See Mike speak with you, as if at his live seminars.
You get to learn and do at the same time, with our Conflict Log. This is a tool to help you track and learn from experience.
Continuous one-to-one support from an expert, allows you to ask questions and get feedback on your experiences.
Here are the main topics you'll cover:
During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions.
However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success.
So, you see, we have you covered. This course will give you the tools to:
Each module has a comments box where you can ask the questions you need answered.
Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.
- Dr Sharief Ibrahim -
So, the question is, why wouldn't you invest in this program?
- Elizabeth Harrin -