What is ITIL (and ITSM)? | Video

If you ever need to manage an IT project – or any project with a strong IT element – you are bound to come up against the need for ongoing IT Service Management (or ITSM). And, for many organizations, this means getting to grips with the basics of ITIL.

So, what is ITIL (and ITSM)?

Dr Mike Clayton is founder of OnlinePMCourses.com.

Here, he answers this question, in under 5 minutes.

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Project Management in Under 5.
What is ITIL (and ITSM)?

You may also like our full length article about ITIL, which also features an interview with its founder, Ivor McFarlane.

And our videos that answer the question, ‘What is…

• Agile Project Management?
• Scrum?
• Kanban?
• Scrumban?

Do You Want to Learn more about ITIL?

We have a course that will give you a thorough introduction to ITIL. It will also prepare you for the ITIL Foundation examination, if you want to take it.

Learn more about our ITIL Foundation Program…

ITIL Foundation Program

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