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How to Determine an Appropriate Feedback Approach | Video

How to Determine an Appropriate Feedback Approach | Video

You know how important good quality feedback is, for developing and motivating your people. But there are different ways you can do it. So, how do you select an appropriate feedback approach for your project team members?

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This is learning, so, sit back and enjoy

The Purpose of Feedback

  • Learning – improved performance
    • So, relieving stress
    • And avoiding wasteful re-work or expensive mistakes
  • Also, motivation
  • Aligning expectations

Feedback Types

1. Judgmental

  • Positive – point out what’s good, sideline what’s poor
  • Negative – focus on mistakes and how to correct them
  • Balanced – as it sounds

2. Non-judgmental

Non judgmental feedback is the appropriate feedback approach for:

  • Learning
    Non-judgmental feedback allows people to better understand the situation and facilitation helps them draw their own learning from the experience.
  • Resilient, motivated individuals.
  • Use in the context of a short-form or longer coaching conversation.

Where to find an appropriate feedback approach in judgmental feedback…

This depends on the level of capability that the other person is able to demonstrate.

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About the Author Mike Clayton

Dr Mike Clayton is one of the most successful and in-demand project management trainers in the UK. He is author of 14 best-selling books, including four about project management. He is also a prolific blogger and contributor to and Project, the journal of the Association for Project Management. Between 1990 and 2002, Mike was a successful project manager, leading large project teams and delivering complex projects. In 2016, Mike launched OnlinePMCourses.

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