Conflict in projects seems to be a big part of a Project Manager’s life… So, you’d better learn to suck it up. And you also need to learn to handle it effectively… and with respect.
This video is safe for viewing in the workplace.This is learning, so, sit back and enjoy
Wouldn’t it be good it you could speed up conflict resolution? And better still, how about if you can reduce the amount of times conflict arises?
In his excellent book, ‘Alpha Project Managers’, Andy Crowe reports that the top 2% of project managers are rated nearly twice as highly on their performance on conflict management, than their peers.
Customers, team members, and senior managers do rate them far better than their peers. But, curiously, this is an area where their absolute performance is poor, rating barely over 60%.
So, there is a lot for even the best project managers to learn.
By the way, I reviewed that book in: Alpha Project Managers: What you’ll Learn and Whether to Buy it.
I have a video program: ‘Dealing with Conflict in Projects’
Here are the main topics you’ll cover:
Whether it is your fault or not; it is your fault.
And there are two good reasons for this…
Neither of them is about blame.
I asked Project Managers in a couple of forums what material things you need to have, to do your job as a Project Manager. They responded magnificently. I compiled their answers into a Kit list. I added my own.
Note that the links are affiliated.
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Dr Mike Clayton is one of the most successful and in-demand project management trainers in the UK. He is author of 14 best-selling books, including four about project management. He is also a prolific blogger and contributor to ProjectManager.com and Project, the journal of the Association for Project Management. Between 1990 and 2002, Mike was a successful project manager, leading large project teams and delivering complex projects. In 2016, Mike launched OnlinePMCourses.
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