Project Management is 80 percent communication. And the bit we fear is the challenging communication that comes with pressure, emotions, bad news, and high stakes.
But a project manager needs the communication skills to handle these types of challenging communication effectively. So, in this video, project management expert and professional communicator, Dr Mike Clayton shares five of his best tips.
This video is safe for viewing in the workplace.This is learning, so, sit back and enjoy
Mike is author of ‘How to Speak so People Listen’
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‘Challenging Communication: A Guide for Project Managers. How to Handle the Most Difficult but Important Project Conversations’
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Dr Mike Clayton is one of the most successful and in-demand project management trainers in the UK. He is author of 13 best-selling books, including four about project management. He is also a prolific blogger and contributor to ProjectManager.com and Project, the journal of the Association for Project Management. Between 1990 and 2002, Mike was a successful project manager, leading large project teams and delivering complex projects. In 2016, Mike launched OnlinePMCourses.
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