Project Management is 80 percent communication. And the bit we fear is the challenging communication that comes with pressure, emotions, bad news, and high stakes.
But a project manager needs the communication skills to handle these types of challenging communication effectively. So, in this video, project management expert and professional communicator, Dr Mike Clayton shares five of his best tips.
This video is safe for viewing in the workplace.
This is learning, so, sit back and enjoy
Mike is author of ‘How to Speak so People Listen’
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An article on this website:
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‘Challenging Communication: A Guide for Project Managers. How to Handle the Most Difficult but Important Project Conversations’
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