Frequently Asked Questions

25 years of experience!

Seriously, you get all that summarised into a structured program that I have written to be punchy and deliver almost pure content.

Whichever course you buy, you will get consistency, reliability, clarity, and utility. Each courses is:

Currently, all of our programs qualify for Project Management Institute (PMI) Professional Development Units (PDUs).

We are actively considering registering our courses with other accreditation bodies. Contact us if this is important to you, as we'd like to know. 

The UK's Institute of Leadership and Management (ILM) is at the top of our list for 2017.

Yes, they will. There will be continuous updates, at no extra cost

That's what OnlinePMCourses is here for.

We'll be developing more training, including long and short video programs to meet every learning need for someone like you, who plans to build a successful project management career.

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us or Teachable in the first 30 days and we will give you a full refund. You can always use our contact form to get in touch.

We have 14-day refund policy for purchases through selected partners/third party advertising platforms, which does not apply to purchases directly through OnlinePMCourses.

How does lifetime access sound?

After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own - whenever you want it.

However, you can also choose a subscription option for your course, paying monthly. In this case, you will have access for as many months as you pay for. Fair enough?

Bummer! 

Sadly, it happens. 

Often, the big email service providers and software companies get it pretty well right. But sometimes, they think they know better than you do. So, what to do?

You'll find a full set of 'whitelisting' instructions here.

What, you want to create a page like that for your own emails.
Great, Chris Lang has you covered here. 

That's great, we're glad you want them back.

All you need to do is click this link.

Well, sadly yes. The merchant service adds VAT to the price if the system detects you are in a European country. It also knows which country, and therefore what rate to apply. Spooky.

But, if you are a VAT registered business (typically a small business wanting to train one employee, or a sole trader wanting to train yourself), then you can enter your VAT registration number/VAT ID at checkout and... Tada! The system will not charge you VAT. Lovely.

Oh yeah! Check it out here.

Your payment will go through industry leading video training platform, Teachable. And you will get Teachable's 30-day money-back guarantee.

And don't forget... in most countries, Pay Pal and your credit card issuer offer additional consumer protection.

Finally, the last thing we want is unhappy customers. If you have any problems, just use our contact form to get in touch and let us know.

Yes you can. In most of our courses, you can download the videos in  MP4 format, and audio versions in MP3 format.

If you have chosen a subscription option and you pay monthly, then you can still download the audio versions, but the videos are locked and you won't be able to download them.

All of your downloads will be in standard formats, a mixture of MP4, PDF, DOC, MP3, XLS and PPT formats.

Yes. You certainly can.

Just click your way over to our Sample Project Management Videos page, and you can see seven of the videos from our core course programs.

The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.

Yes we do. Just take a look at the Volume Licensing page, then drop us a line using the contact form you'll find there.

OnlinePMCourses was founded by Dr Mike Clayton.

Mike is one of the most successful and in-demand project management trainers in the UK. He is a prolific blogger, contributor to ProjectManager.com and Project (the journal of the Association for Project Management - APM), and author of 13 best-selling books, including five about project management.

Mike was a successful project leader, as a consulting Senior Manager with the London office of Deloitte.

We know some email clients can be choosy. And most of our course and information emails do come from a bulk email service - we have thousands of members.

To make sure you get our emails, we've put together a set of instructions on how to 'whitelist' our emails. Click here to see them.

That's easy to fix. We've created a graphical instruction sheet to walk you through the steps.

That's fine. Just email us or use our contact form to get in touch.